Back-Office Staffing Services
Boost your productivity by hiring skilled back-office staff from Latin America!
In today's competitive business environment, efficient back-office operations are essential for maintaining smooth workflows and achieving stra-tegic goals. At Inti Consulting, we specialize in providing comprehensive back-office augmentation services that enable businesses to optimize their administrative processes, reduce operational costs, and focus on core activities. Our expertise in back-office staff augmentation, near-shoring, and outsourcing ensures that you have the right support to enhance your operational efficiency.
Virtual Admins
Streamline your operations and enhance productivity with our professional virtual admin services. Our offerings include:
- Email and Calendar Management: Organizing and managing your emails and calendars to ensure efficient scheduling and communication.
- Task and Project Management: Organizing and prioritizing to-do lists, scheduling tasks, tracking project progress, and ensu-ring deadlines are met using remote tools like Trello, Asana, or Microsoft Planner.
- CRM Management: Updating and managing customer rela-tionship management (CRM) systems to keep client information accurate and accessible.
Finance and Accounting Support
Accurate financial management is vital for maintaining financial health and meeting regulatory requirements. Our finance and accounting support services include:
- Accounts Payable and Receivable: Managing accounts payable and receivable processes to ensure timely payments and collections.
- Bookkeeping: Providing bookkeeping services to maintain accurate financial records.
- Financial Reporting: Preparing financial reports for monthend and year-end close.
IT Support
Reliable IT support is crucial for maintaining the functionality and security of your IT systems. Our IT support services include:
- Help Desk Services: Providing help desk support to address IT issues and ensure system uptime.
- Cloud Management Services: Managing and optimizing cloud infrastructure, including storage, applications, and data backups, to enhance performance and security.
- Cybersecurity: Implementing cybersecurity measures to pro-tect your data and IT systems from threats.
Customer Service
Delivering exceptional customer service is key to maintaining strong client relationships. Our customer service offerings include:
- Customer Support Services: Providing omnichannel support via voice, email, and chat to address customer inquiries and enhance their experience.
- Document Management and Filing: Organizing and maintaining customer records, support tickets, and important documentation for easy access and retrieval.
- Help Desk and Ticketing: Handling help desk operations, managing ticketing systems, and maintaining organized document filing for efficient customer service resolution.
Sales Development
Delivering exceptional customer service is key to maintaining strong client relationships. Our customer service offerings include:
- Customer Support Services: Providing omnichannel support via voice, email, and chat to address customer inquiries and enhance their experience.
- Document Management and Filing: Organizing and maintaining customer records, support tickets, and important documentation for easy access and retrieval.
- Help Desk and Ticketing: Handling help desk operations, managing ticketing systems, and maintaining organized document filing for efficient customer service resolution.
Data Entry and Management
Accurate data entry and management are crucial for maintaining data integrity and supporting decision-making processes. Our data entry and management services include:
- Data Entry: Providing accurate and efficient data entry services to ensure the integrity of your data.
- Data Cleaning: Identifying and correcting errors in your data to maintain data quality.
- Data Analysis: Analyzing data to extract valuable insights and support business decisions.
Case Studies
Management Consulting Company
Shared Service Center
Hired finance specialists to manage all of their bookkeeping operations, including accounts payable, accounts receivable, invoicing, collections, and process improvement opportunities
Fractional CFO Company
Virtual Admin
Hired a virtual admin to manage the C-Suite’s calendar, email, and CRM. An additional emphasis was placed on project managing their activities and to-do lists.
Begin Your Journey with Our Back-Office Augmentation Services
If you are ready to streamline your back-office operations, Inti Consulting is here to help. Our back-office solutions provide you with access to top-tier talent and specialized expertise that can drive operational efficiency and deli-ver measurable results. Contact us today to learn more about how we can su-pport your back-office needs.
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About
Inti Consulting Services LLC is a company based out of Miami, FL. We aim to provide US companies with advanced talent from Latin America to take advantage of the amazing talent that exists in the region.